We can refund shipping costs only if the return is a result of our error. Exchanges for international orders are subject to return shipping costs
IF YOU RETURN THE PRODUCT(S) IN UNSELLABLE CONDITION we will ship the product back to you and will NOT PROVIDE YOU WITH A REFUND
If you’re not completely satisfied with your purchase for any reason, simply return it to us within 90 days of the purchase date for an exchange or refund
24/7 Customer Service
Monday - Friday / 9am - 4pm PST
Mon-Thu 8am-10pm
Fri 8am-8pm
Saturday&Sunday 10am-5pm
Mon-Fri 4:00AM - 10:00PM PST
Sat & Sun 5:00AM - 9:00PM PST
Sales tax will be added to orders being sent to Kentucky or Nevada.
No Sales Tax
Moosejaw charges sales tax if your package is shipping to Michigan or Illinois
Sales Tax is applied on order delivered to states in which Onlineshoes.com is physically located
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Promotion codes entitle the recipient to a discount on thier next order, subject to the terms of the code