We can refund shipping costs only if the return is a result of our error. Exchanges for international orders are subject to return shipping costs
100% satisfied with your purchase
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At Buy.com, we offer a best price guarantee in all our stores except our Cellular and Clearance stores and in all cases excluding Marketplace items
If you’re not completely satisfied with your purchase for any reason, simply return it to us within 90 days of the purchase date for an exchange or refund
Monday - Friday / 9am - 4pm PST
24/7 Customer Service
Seven days a week from 6:00 am to midnight (Central Time)
24/7 Customer Support
Mon-Fri 4:00AM - 10:00PM PST
Sat & Sun 5:00AM - 9:00PM PST
No Sales Tax
Sales tax will be added to orders being sent to Kentucky or Nevada.
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Buy.com shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within California and Massachusetts and any other states or localities that it deems is required
Sales Tax is applied on order delivered to states in which Onlineshoes.com is physically located
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Promotion codes entitle the recipient to a discount on thier next order, subject to the terms of the code