We can refund shipping costs only if the return is a result of our error. Exchanges for international orders are subject to return shipping costs
At Buy.com, we offer a best price guarantee in all our stores except our Cellular and Clearance stores and in all cases excluding Marketplace items
IF YOU RETURN THE PRODUCT(S) IN UNSELLABLE CONDITION we will ship the product back to you and will NOT PROVIDE YOU WITH A REFUND
Monday - Friday / 9am - 4pm PST
24/7 Customer Support
Mon-Thu 8am-10pm
Fri 8am-8pm
Saturday&Sunday 10am-5pm
No Sales Tax
Buy.com shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within California and Massachusetts and any other states or localities that it deems is required
Moosejaw charges sales tax if your package is shipping to Michigan or Illinois