Returns are refunded in the method of original payment. Shipping is nonrefundable
Free Returns
No
No
No
Low Price Guarantee
Accepts the return or exchange of full-priced merchandise with the original receipt and tags attached for up to 30 days after purchase
We will gladly issue a refund for the value of the merchandise returned within 30 days of purchase
At Buy.com, we offer a best price guarantee in all our stores except our Cellular and Clearance stores and in all cases excluding Marketplace items
Monday-Friday from 8:00 a.m. to 5:00 p.m. (PST)
7 Days a week - PST 9am-7pm
24/7 Customer Support
Tilly's is required by law to charge sales tax on orders shipped to Arizona, California, Colorado, Florida and Nevada. There is no sales tax on orders shipped to other states.
We only charge sales tax to
customers that are located in a state in which we have a physical presence.
This would be California, Arizona, Texas and Nevada
Buy.com shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within California and Massachusetts and any other states or localities that it deems is required
